We have been building websites since 1999 and have gained a vast amount of experience and knowledge. We crafted this FAQ page to answer many of the frequently asked questions we have been asked along the way.

Don’t worry! We are here to help. You can learn about our process in the What We Do section, or book a Discovery Session and ask all the questions you want.

The cost of a website varies depending on a few factors, just like the cost of a house varies depending on its size, features and finishes. Our website projects typically start in the $4,000 range (for standard business sites) and range upward depending on your unique needs.

Having a clear objective for the site, and well organized materials helps cut costs.

The time it takes to produce a website depends on its size and complexity, and the quality of content that you have ready to go. It also depends on how prepared you are to go through the process. A basic website typically takes around 4-8 weeks from beginning to end, if we work efficiently together.

Yes, but we will help you get this set up if it isn’t already. We can work with your existing hosting provider, or with our preferred host Siteground. We recommend them because they are cost effective, have good support and provide free security certificates. Read more about Siteground here.

Yes, it will. All the websites we design will work on mobile devices, like smartphones and tablets. This is also called ‘responsive’ design.

We sure do! One of our most successful projects to date was an e-commerce store. Take a look at our Prairie Girl Case Study.

A Content Management System (CMS) is website software that runs on a database, and provides a very flexible way to make updates through an admin area. This means you can log in to the website and make changes directly, like adding and updating images, text, videos, PDFs, banners, news posts, and website pages. WordPress is a popular CMS system, and our favorite tool for building websites. Almost 25% of the internet is run on WordPress, making it the most popular CMS.

Yes, we offer clients website maintenance and training on using the feature of your site. We work with you to identify your level of experience, immediate and long-term maintenance needs, and create customized walkthroughs – delivered over phone, Zoom or Skype.

Absolutely. To help you engage with your community, we offer social media account set up, website integration, graphics, promotions, campaigns, and email marketing services.

Search Engine Optimisation is all about maximizing your search rankings on Google. The higher up your site shows for your main keywords, the more traffic (and customers) you’re likely to get.

There are many aspects to take into account to achieve good SEO, and one of the most important is the copy (words) on your website. Focusing on well written, keyword rich and appropriate content is the key.

We don’t typically write the content for your website, however if you need help with this we can put you in contact with a copywriter who specialises in writing for the web.

We love brand identity projects!. We can definitely help you define and design the brand and logo that represents your company’s unique purpose.

A domain name is your address on the internet. Typically it would be something like: www.yourcompany.com.

Web hosting is essentially where your website files live. It’s basically space on a computer in a data centre that runs your website and email, and allows your website to be viewed on the Internet. We can help you set this up.

Resources

Below are links to some helpful resources that may come in handy when working on website and graphic design projects:

Website Hosting (SiteGround)

I highly recommend, and personally use SiteGround for website hosting. They are very cost effective, have good support and also offer free security certificates. They are great for WordPress or HTML website hosting.

Domain Names (GoDaddy & Rebel)

GoDaddy (for all domains) and Rebel (for .ca and other domains) are great places to purchase your website domain name.

Stock images

If you need stock images or graphics, Adobe Stock is a great choice. I have an account and can purchase images for you if you don’t want to purchase a membership. iStock is also a great choice for one-time purchases but can be more expensive.

Mailing List & Email Marketing

MailChimp is great, especially for e-Commerce website to manage mailing lists and email marketing campaigns. They have free basic accounts.

Sending and Sharing Files

We love Dropbox. It’s a great way to send and share files with a team.

Documents & Collaboration

Nothing beats Google Docs for document sharing and collaboration. It’s free with a Gmail account and you can create/share word documents and spreadsheets easily.